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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelley Wise

Shelley Wise

November 8, 2024

5  out of  5
rating by Shelley Wise
"Christine helped me get really great prices on car & life insurance. The roadside assistance is amazing what an incredible deal."
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Nancy

October 23, 2024

5  out of  5
rating by Nancy
"Aubrey and her staff are wonderful!!! Brenda the agent that handled our account, was prompt, courteous, knowledgeable, and very pleasant. Christine was extremely helpful in sorting out our paperwork and had many helpful recommendations. If you need insurance they are the best!!!"
We responded:
"Thank you Nancy! I’m so happy to hear you had a good experience with both Brenda and Christine! We appreciate you! "
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Jill

October 17, 2024

5  out of  5
rating by Jill
"I wish everything was this easy in life. Insurance is not my favorite item to research and figure out especially homeowners and auto, but Brenda made is easy! She communicated with me quickly and made sure all my questions were answered. I have switched insurance companies a few times and even tried a Broker to help, but in the end State Farm and Brenda will be where I get my insurance. It is so nice to be able to talk to a person and more importantly, get a response! Thank you."
We responded:
"Awesome Jill! I’m glad it was made easy. We are very thankful to have been able to take care of you through this process! "
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Lynne Attaway

October 16, 2024

5  out of  5
rating by Lynne Attaway
"Aubrey and Brenda were very helpful and thorough in explaining what type of insurance I need. They listened well, and followed up with the help I needed. Brenda took care of something that was complicated about liability insurance."
We responded:
"Lynne, thanks so much for your nice review! We appreciate you! "
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David Wild

October 11, 2024

5  out of  5
rating by David Wild
"I did not deal with Aubrey, My agent was Rikki Merz at at Aubreys office. Rikki helped me save over 200 dollars a month coming from Geico for my 2023 Audi and a 2024 Harley street glide. The process was seamless and she was great during the entire transition. Rikki was able to keep the same premiums while saving me quite a bit of money each month. Great service great personality and kept me updated during the entire process. Rikki and statefarm for the win. I am glad I contacted her for a quote"
We responded:
"Rikki is awesome, thanks so much for your kind words! We are thankful to have her on our team. "
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Deborah Bailey

October 9, 2024

5  out of  5
rating by Deborah Bailey
"Nikki was and is so nice and helpful. She is friendly. Rikki is a people person. I was with State Farm for 31 years until I left just a few years ago and now I am back. Keep the rates down and I will stay. Nikki is great she is a keeper. Thanks for your help Rikki."
We responded:
"Awesome, thanks Deborah! We are so happy to have you back! "
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C Taylor

October 8, 2024

5  out of  5
rating by C Taylor
"Ms. Brenda came to my rescue at such a short notice. She was very professional, kind and knowledgeable. I appreciate her guiding me thru the process of switching my home insurance at such a short notice. I will most definitely recommend Ms. Brenda for her insurance services."
We responded:
"I’m glad she was able to come through quickly when you needed it. Thank you for your good feedback! "
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gcollinjr

October 2, 2024

5  out of  5
rating by gcollinjr
"My son recommended to me this insurance company. I am glad he did as I was overall able to save money. I switched everything over to them. Brenda got it all done- all 4 policies- She was patient and persistent and a pleasure to work with."
We responded:
"Thank you so much!"
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Mary Musse'

October 2, 2024

5  out of  5
rating by Mary Musse'
"I have only great things to say about my Statefarm Rep Christine Espinoza. She has done an amazing!! job in all the help she has given me in getting through the difficult times with my car accident. I really could not have gone through it with out her. Christine you are truly a blessing in every way 🙏. I put all my stress and worries in her hands and she took charge and handle everything for me from start to finish. Christine did not disappoint. She is one of those strong, take charge, and won't back down type of woman 💪 Love it!. She was on top of it and kept me informed in every step and guided me through everything. Christine looked out for me 101%. I cannot thank Christine enough for taking the stress & worry off my back. In her doing so help me tremendously with everything else going on in my life. From the bottom of my heart thank you!!! so much Christine 🤗💜 If I ever go through needing Statefarm again, I hope your still around because I wouldn't want anyone else but you to handle my claim 😊 You Rock! Christine 💪Thank you! Statefarm, Like a good neighbor, you were there and sent me one of your finest 😊. Stay Blessed 🙌"
We responded:
"I’m so happy Christine was able to help so much through this difficult process. Claims are never fun, but we try to make sure we can help as much as we can! "
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Ashley Edwards

September 27, 2024

5  out of  5
rating by Ashley Edwards
"So helpful and kind! Thank you Brenda!"
We responded:
"Thanks so much Ashley! She is a gem! "
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Rochelle Antoine

September 27, 2024

5  out of  5
rating by Rochelle Antoine
"I began shopping around for auto insurance for my dad because prices out here are getting ridiculous and I happened to stumble upon State Farm due to my coworkers recommendation. I followed up with Sam on pricing and compared current pricing with what State Farm was offering and State Farm had a better deal. Sam has been very patient and helpful with all my questions and was very acknowledge and responsive. She definitely gets 5 stars from and she deserves a raise !"
We responded:
"Thank you Rochelle! I’m so glad she was so helpful! "
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Mark

September 27, 2024

5  out of  5
rating by Mark
"Brenda kipling has done great work on behalf, greatly appreciated"
We responded:
"Thank you Mark! "
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natalie cochran

September 6, 2024

5  out of  5
rating by natalie cochran
"I am so pleased with my insurance agent! Aubrey Pithwa and her team treat me Like family! Christine at the front office is so helpful when I need to make my payments or have questions and even signed me up for an affordable life policy! I am so grateful! Thank you!"
We responded:
"Thanks Natalie for the kind words! We are so lucky to have her! "
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Ericka Jones

August 29, 2024

5  out of  5
rating by Ericka Jones
"Christine is absolutely the best! When my son's car was stolen, she was so caring and did everything she could to help with the situation. She showed such empathy with everything and went out of her way to make sure we were taken care of. Christine is so courteous, relatable, helpful and respectful. You don't find this level of customer service a lot nowadays and it is so appreciated."
We responded:
"I’m so sorry you had to go through that, but am glad your experience with us and Christine made the experience a bit better. We appreciate you! "
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Rikki Merz

August 5, 2024

5  out of  5
rating by Rikki Merz
"Everyone in the office was so helpful!! I will definitely be calling back or maybe stopping back by to see what other insurance I need to fully protect myself!"
We responded:
"Thank you Rikki! "
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Barbara Anne Steinmetz

August 2, 2024

5  out of  5
rating by Barbara Anne Steinmetz
"Love everyone at this office. They are all so kind, positive, helpful, & empathic. These are the best group of insurance agents I've ever had!!!"
We responded:
"Thank you so much Barbara! We really appreciate the kind words and appreciate you! "
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Cara Sharkey

July 25, 2024

5  out of  5
rating by Cara Sharkey
"Aubrey and Brenda have incredible customer service and attention to detail. They are intelligent and caring and exactly who you want in charge of protecting what is most important to you!"
We responded:
"Thank you Cara! We really appreciate the nice review! "
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Pat Gregory

July 22, 2024

5  out of  5
rating by Pat Gregory
"I am very pleased I located Aubrey Pithwa State Farm Insurance. The office staff treated me like family and are such a pleasure to do do business with. Christine was able to answer all my questions and helped me get insured for short notice for closing on my condo. I really appreciate the efficiency of the office. Thank you all again. Christine was a real pleasure to get my insurance needs quickly."
We responded:
"I’m so happy we were able to take care of you Pat! Christine is a gem, and I know she was very happy to welcome you to our Agency! "
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Katherine Johnson

June 28, 2024

5  out of  5
rating by Katherine Johnson
"The customer service is always spectacular, they work with me when I can and are always honest about options available. Convenient communication through text makes it easy for a busy schedule. The app is super easy to use."
We responded:
"Thank you so much Katherine! "
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Rachel Ruggieri

May 30, 2024

5  out of  5
rating by Rachel Ruggieri
"I am super happy with my experience with Sam Gaines. She is helping me save a lot of money through my car and renter insurance. I love having a team of people who truly care about helping me when things go wrong. I highly recommend this State Farm to anyone!"
We responded:
"Thank you so much!"
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Ryan Warner

May 16, 2024

5  out of  5
rating by Ryan Warner
"Samantha is amazing and such a pleasure to work with! If you need an agent, highly recommend her and this office!"
We responded:
"Thank you! "
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Shannon Ford

May 16, 2024

5  out of  5
rating by Shannon Ford
"Samantha Gaines is amazing!! She can really take care of your needs and I recommend calling her 100%"
We responded:
"Thank you so much for the kind words about Sam! We really appreciate you! "
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Judith Barnes

May 6, 2024

5  out of  5
rating by Judith Barnes
"Brenda was quick to understand my needs and settled the paperwork in less than an hour! She is fantastic! Judi Barnes"
We responded:
"Judi I’m so glad to hear, and thank you so much for your kind words! "
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Mark

April 26, 2024

5  out of  5
rating by Mark
"I have been with State Farm since 2007. Just moved to the area after being stationed overseas for the past 7 years. I contacted Aubrey and Brenda for a quote to ensure my vehicle was ready to go upon arrival back to VA. Not only did they ensure my car, both provided me a quote for a potential 2025 vehicle, a classic year vehicle being imported from overseas, and adding new drivers to my policy. The quotes were amazing, affordable and very responsive. Upon arriving to VA, I added the 2025 vehicle and was ready to go. Additionally, I stopped by the office to say hello and thank you, caught them at the wrong time as they were not at the office, therefore I met Christine and Jordan who provided me the best customer service I've had in my life dealing with insurance agencies. Both were personable, comforting and welcoming. This state farm office is full of superstars with this team of amazing professionals. Thank you Aubrey, Brenda, Christine, and Jordan for unmatched and amazing customer service. By far the best State Farm team and agency I've had ever. Mark"
We responded:
"Wow thank you SO much for such a detailed and thoughtful review! I’m so happy you received such great service from our team, and we look forward to helping you in the future! "
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Lowen Johnson

April 11, 2024

5  out of  5
rating by Lowen Johnson
"My agent Samantha Gaines has been awesome throughout the whole process! I couldn’t be happier with my switch to this State Farm agency/location! They are professional, friendly, responsive, and actually care about making sure the customer is taken care of."
We responded:
"Yay thank you Lowen! We agree, Sam is awesome. :-) "