Customer Service Manager - State Farm Agent Team Member (Customer Relations Focus)

Full Time in Virginia Beach, VA

requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Experience in a variety of computer applications, particularly Windows
  • Ability to multi-task
  • Ability to explain complex financial issues in understandable terms
  • Property and Casualty license (must be able to obtain)
  • Must be available to work the following schedule: Monday - Friday 9:00 am to 5:30 pm

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $45,000.00 per year



responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

position overview

State Farm Insurance Agent located in Virginia Beach, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Aubrey Pithwa - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

as an agent team member, you will receive...

  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none